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Details: (15) Trouble Shooting a Connection MODEM Problems: Symptoms Try This ------------------------ ---------------------------------------------------- Modem not found &OHMM -TELECOM.IV.21 MM DISK.7M' -TELECOM.IV.15/MM-TELECOM.IV.16!FމMM -TELECOM.IV.17g2MM -TELECOM.IV.18+MM -TELECOM.IV.19 JMM -TELECOM.IV.20? &PRODOS `DaElH$?EGvѶK+`L HHLy XP LM ԠΠˮԥS)*+,+`F)) (*=GJFjJJA QE'+ '== `@ STSP8QSS8 m P o R(8Rby your Turn on the modem; plug in the modem; check the communications soft- cable to the modem; check modem switches; check ware configuration for modem clot or COM port Terminal software can't See 'Modem not found'; ProTerm  you see only garbage type (a 1200 baud system will give garbage if you characters try to connect at 2400 baud; most systems want either 8N1 or 7E2); the system modem and/or your mo [ Note: when using TymNet or TeleNet, a response following a good CONNECT can take up to 30 seconds.] Modem CONNECTs but Hang up and call back; Check you baud rate and data though it is rare). Modem CONNECTs but Press the return or enter key several times; Hang up then nothing seems and call back; Check your software configuration; to happen the BBS you are calling is down (call the sysop). minutes to recycle after an intersystem mail exchange); BBS is down (call the sysop); the number was wrong or mis-dialed (yes, your modem can mis-dial a number al---------------- Modem dials but won't BBS phone line is busy (listen for busy signal on CONNECT modem speaker); BBS won't answer (listen for ringing) - try in a few minutes (CMS can take 2-4 ou hear the noise stop (modem speaker) or you see the ONline light comes on or you see message CONNECT (or CONNECT 1200 or CONNECT 2400) appear on your screen. Symptoms Try This ------------------------ ------------------------------------ still fails the self test you have a defective modem. ] "Introduction to Telecommunications Page 91 FrEdMail Telelesson Project CONNECT Problems: You know your modem connects when yay be actuated by switches or software. If the self test fails, try your modem on another computer which successfully uses the same modem. Check the switches and use the cable for the 'good' modem. If your modem does not work on the 'good' system and iturn off your modem. Turn off your computer for one minute and then re-boot everything. If you try all of the above and the problem persists, try the modem self-test. The self test may be automatic when you turn on the modem (you check the lights) or it meed to set your modem switches for permanent carrier and then use you software to try and dial. After the dial command has been given, you should be able to type commands directly to the modem. Type these commands: AT&F AT&W ATO and then tur modem and you have a 2400 baud modem, then someone may have given the modem commands which are interfering with its operation. These commands are retained in memory by many modems even when the modem is turned off. To deal with this possibility, you n re-boot your terminal software; Hang up the phone attached to the modem; Turn off the computer and modem for one minute, then re-boot entire system. [ Comments: If none of the above 'fixes' yo cannot be used with configure modem jumper block on cable for CMS BBS software Modem won't dial If TR light is off, see 'Modem not found'; Turn modem off for five seconds, then back on and dem may be defective. [ Note: some modems (such as the Epic) will throw a few lines of garbage at first while connecting.] MODEM CONNECTs but Hang up and call back, you have a poor phone there are garbage connection; check for extension phones off the characters in the hook; check for tight cable connections to your messages you see modem and computer; the caller who left the message you are reaThe most common cause is seems to sit there, not following unclear directions. When the system it 'hangs' you are connected to asks you to "Press Return to continue," do that BEFORE you tell your terminal Page 93 FrEdMail Telelesson Project Symptoms Try This ------------------------------------------------------------------------- Up/Download option just The most common problem! in another section of this TeleLesson. Here we discuss certain specific and common pitfalls. By the way, they are almost all 'pilot error' and will cease to be bothersome after a little experience. "Introduction to Telecommunications line less time so other people are less likely to get a busy signal. Most people can think and express themselves better using good word processor and without the pressure of feeling they have to get off the phone. How to Send or Upload a file is covereduires the use of a word processor or text editor (many telecom programs have them built-in). And it requires knowing how to Send or Upload a file with your telecom program. The advantages are many. You are on-line less time so it costs less. You are on with noise a caller might. ] UP/DOWNLOAD Problems: The best way to send a message of any type to any telecom system is to compose the message before you call and then Send or Upload it during your call. Of course. this requires planning ahead. It req operators and are naturally noisy. It is also the case that some phone prefixes are noisy. Some long distance carriers provide lower noise levels than others. Finally, the noise may be from the BBS you are calling. A BBS can have all the same problemstion at the outside phone 'box'. Remove extension phones one at a time (from their wall connection) to see if one of them is causing the noise. Finally, and most expensively, try a known 'good' modem on your system. Some modem brands are just plain pooromeone competent remove) any excess dangling phone lines (which used to go to now unused extensions) which are inside your dwelling and down line from the phone company's 'box' on the outside of your building. Check, clean, and tighten the 'ground' connec(no noise), this irritation is something we just live with rather like messy desks and head colds. However, a consistently noisy connection can usually be remedied although the details are beyond the purpose of this document. In a home, remove (or have s FrEdMail Telelesson Project [ Comments: Noisy connections (with resulting garbage characters such as {,},[,~) are encountered by experienced telecommunicators from time to time. As long as your CONNECTions are normally solid y, complain to the phone company as standard phone lines should be able to handle 2400 baud without undue noise.] "Introduction to Telecommunications Page 92 phone lines are noisy, you may need to have the 'ground' to your phone line checked; some phone company switchers which serve entire prefixes are old and noisding had the noise and not you (if the noise is only in one message) [ Note: some modems are more susceptible to phone line noise, you may need a 'better' modem; some program to Up/Download a file (you must get the BBS ready BEFORE you get ready) This can also happen if you setup the BBS for one kind of file transfer protocol then you use another; both you and the BBS must use the same protocol (ASCII/text, xmodem). Up/Download aborts The phone line is noisy, call back (see 'Modem off entire system for one minute and then re-boot. This Trouble Shooting Guide is a product of the FrEdMail Network and may be reproduced for educational use (but not for profit) so long as it is reproduced in its entirety. Pl phone company failure, call back and if no answer, report the problem to the TymNet/TeleNet/phone service rep number; (least common) program /system failure on your end, turn dedicated line for your computer; power failure/system error/deliberate disconnect by the host (BBS) computer, call back (and perhaps call the sysop);E when asked for graphics on an IBM RBBS, FIDO-Net, or some Commodore systems). Sudden Disconnections Burst of phone line noise, call back; someone on your end picked up an extension phone, get a range characters show You may be calling a color graphics system with a on the screen but computer which cannot display the graphics being not garbage sent by the BBS system. You should configure for NON the Send looks awful while it is happening (MIX); and some systems never lose any characters at all. Set your terminal software specifically for each system you use. Stf each line line send (the : prompt for CMS v10); some systems want both (GEnie, the > prompt and a line delay); some systems don't need either although require uploads to occur one line at a a message you are time with a pause at the end of each line; some uploading, especially systems want your terminal software to check for a at the beginning of a specific 'prompt' before the start o Page 94 FrEdMail Telelesson Project [ MISCELLANEOUS PROBLEMS ] Symptoms Try This ------------------------ ---------------------------------------------------- Characters are lost in Some systemsome commercial systems will not disconnect you if you hang up during an up/download and you will pay for time you are not on-line. AVOID HANGING UP THE MODEM during a file transfer! "Introduction to Telecommunications s always busy on call backs. Many BBS and even commercial telecom systems can be disturbed by a hang-up during an up or download. CMS software can 'hang' if you hang up while up/downloading. Under certain circumstances, so can GBBS and RBBS systems. Sr and your terminal program crashes (VERY dangerous - can cause loss of entire disk volume) Everything stops, the BBS system error (call the sysop). system 'hangs' and either won't answer or itops sending or you may not have properly set a subdirectory or have the wrong name for your file. Modem hangs up BBS has a system error (call the sysop); you have a during send disk full erro Connects' problems above); You and the BBS are using different transfer protocols, try again and check you protocols. Up/Download starts but The BBS may have a missing file (notify the sysop) sease send comments, criticisms, and suggestions to Bob Shayler (SNLNDRO!BSHAYLER on FrEdMail or bshayler on MIX, GEnie, AppleLink, and uucp.p-net). "Introduction to Telecommunications Page 95 FrEdMail Telelesson Project III. Details: (16) Using Telecom Terminal Programs It is not the purpose of this chapter to provide a complete instruction guide for the use of telecom terminal programs. However, for tw/e (enhanced or not), //c, //gs, or the Laser 128 under ProDOS. It requires 128K and will not run on an Apple ][ or ][+. The program is easy to get started with but includes advanced features such as macros, auto-dial by time, advanced filecommunications Page 97 FrEdMail Telelesson Project (16a) POINT TO POINT for the Apple // family Point to Point is a full featured telecommunications program which runs on any Apple /-line. The description for Point to Point is the most detailed of the following set of descriptions. The reader may wish to review that description even though a different telecom terminal program will be used. "Introduction to Tel the title screen, the screen may be clear with only a status line showing (ProComm, PC-Talk, and TIC) or it may show a menu in some form (Point to Point and ProTerm). All the described programs include help which is easily accessed onumed in the following program descriptions that the user has already successfully installed the computer hardware (modem, interface, cable, and phone line) required by the program. After a user boots a telecom terminal program and gets paste with telecom programs supplied by the manufacturer. Such programs are often inadequate and frustrating. Two programs often supplied with modems are very good (TIC-Talk is Cheap for the Apple // and PC-Talk for the IBM pc). It is asspability). Advanced features include macros (which allow automated logons), compatibility with many modems, the ability to use a number of protocols in the transfer of files, and the ability to emulate other terminals. Some modems comsk, send information from disk to the remote computer, store phone numbers for future use, and manage files on a disk (use DOS commands). It is helpful but not required for the telecom program to have its own editor (word processing ca (the computer being called), and display information coming from the other computer to the local monitor screen. Some additional features which most users would consider important include the ability to save incoming information to diom terminal programs must be capable of getting a modem to dial a phone number, connect to another modem, maintain that connection, send and receive information between the local computer (the computer the caller is at) and the remote systemsome hurdles. The general features of all telecom terminal programs are the same, so if the reader has a different program, much of the description will still be relevant. General Features of Telecom Terminal Programs: All telec "#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdeo of the most popular Apple // programs (Point to Point, ProTerm, and TIC-Talk Is Cheap) and one IBM-pc program (ProComm) in current use, enough information and tips are provided to get the new user started and help the novice user get over e transfer protocols, and file type conversion. Point to Point is a free standing program in that it runs by itself and is not part of any other program. However, it looks, feels, and acts like AppleWorks and it is a member of the Pinpoint family of programs which work with AppleWorks. It is not copy protected and runs easily from a hard disk or an 800K minifloppy disk drive. Point to Point will work with essentially any modem (there are a couple of exceptions). Iption, it should be set to NORMAL unless you have a speed-up card. See pages 2.2 through 2.6 in the PTP docs for further information. After you have configured PTP, [Q]uit the program by [esc]aping to the Main Menu and selecting #8 (Qnterface Type GRAPPLER.PLUS (this is another of the more common printer interface types) 6. Printer Needs LF after CR YES More options may be available. If system speed is an oem Interface Type MICROMODEM 3. Special Modem Type NONE (internal modems require this modem type selection) 4. Printer Slot Number 1 5. Printer I NO (the ImageWriter II printer does not require a line feed; check your printer docs for other than the IW II) HAYES MICROMODEM //e 1. Modem Slot Number 2 2. Mods the printer port number for the //c) 5. Printer Interface Type STD.FIRMWARE (use the interface type for an Apple Super Serial interface) 6. Printer Needs LF after CR Type 'AT' STANDARD (use this modem type for a Hayes compatible external modem) 4. Printer Slot Number 1 (this is the standard lot for a printer in a //e and i Page 98 FrEdMail Telelesson Project 2. Modem Interface Type STANDARD.6551 (this is the Apple Super Serial interface) 3. Special Modem ERNAL MODEM SETUP (includes Avatex 1200) 1. Modem Slot Number 2 (this is the standard slot for a modem in a //e and is the modem port number for the //c) "Introduction to Telecommunicationsured disk, go to the "Dialing a Number with PTP" section of this guide at this time. To select a setup item, use the arrow keys or press the desired number key (1-6), and press [return]. Standard setups include: HAYES COMPATIBLE EXTou will only have to configure PTP once for a particular computer, modem, and printer hardware arrangement. You MUST QUIT PTP by selecting Quit from the PTP Main Menu to save this configuration to disk. If you are working with a configever been used before, the first screen you see after the title screen will be the "Hardware Setup" screen (PTP docs p 2.2). You will need to configure PTP for your modem, interface cards, and printer before you can use the program. Y be moved to a hard disk or 800K disk, we will assume a 5 1/4" diskette. Getting Started with Point to Point Boot the disk. PTP operates under ProDOS and the ProDOS v8 title will appear during the boot. If the disk you boot has nual which is supplied with PTP. The reference will look like: (PTP docs p 2.2). Keep the PTP Instruction Manual handy. Point to Point (hereafter referred to as PTP) occupies one side of a 5 1/4" floppy disk. Although the program cant works flawlessly with any Hayes compatible modem. Point to Point is available to educators at discounts ranging from 40% to 50% off retail. Throughout this brief guide, reference will be made to specific pages of the Instruction Manuit). This will save all of your configuration to disk and avoid the possible mistake of forgetting to [Q]uit properly later. See Chapter 3 of the PTP docs (pages 3.1 through 3.3). Dialing a Number with PTP PTP dials numbers and connects you to computer telecommunications systems by referring to a built-in "Telephone Directory" (PTP docs p 3.4). A new program disk has no phone numbers built-in so you must build your directory before you can call any numbers. OncMODEM If you are using an external Hayes compatible modem, the screen will change to a clear screen with a status header appearing across the top of the screen when you dial (see PTP docs page 3.7). If you do connect, you will see themputer System When you have told PTP to dial the phone number, one of two things will happen within about 30 seconds. You will either connect or you won't (PTP docs pages 3.5 through 3.9). CONNECTING WITH A HAYES COMPATIBLE EXTERNAL mber). You will now see the "Dialing Menu." Select the option "Dial This Number Now." "Introduction to Telecommunications Page 100 FrEdMail Telelesson Project On Line with a Co entry, the one you just completed. To make a phone call, select the system you just placed in your directory and press the [return] key. You will now see a screen labeled "Telephone Number." Select #1 (Connect To This Telephone Nut 1200 baud, you should select option #1 (Baud Rate), and from the speeds displayed, select 1200 baud. Now press the [esc]ape key until you see the "Telephone Number" screen once again. Your telephone directory will now contain one After you have typed the phone number, press [return] and you will see the "Communications Setup" screen. There are at least eight options on this screen. You won't need to change any of them to make a call, but if your modem will run a within a school's phone system An example might be: P9,T895-0135 (the modem would dial "9" by pulse, wait three seconds, then dial "8950135" by tone ... note the "-" in the phone number is ignored) used: T to indicate Tone dialing (the default is Pulse) P to indicate Pulse dialing , to cause a 3 second wait which might be required if you have to wait for a second dial tone as you would from the [return] key. The bottom of the screen will now ask for the phone number of the system you want to call. You now type in the name of the phone number (up to a total of 18 characters in length). The following special characters can be try is: At the bottom of the screen (under the Apple Works type file folders) the screen will say: Enter the new NAME for the telephone number: Type the name of the system you will want to call (13 character limit). Press P, don't bother to do this, just select the default entry (the first one) and press the [return] key. You will now see the screen titled "Directory Entry" (PTP docs pages 3.14 through 3.18). The screen will say: The directory en Page 99 FrEdMail Telelesson Project To make a new entry, use the arrow keys to move the directory selector to the directory entry you wish to use. If this is your first use of PTe Number"). You will see a screen titled "Telephone Directory." This screen will display eight of the sixteen available phone number entries. The first time you use PTP, the directory will be empty. "Introduction to Telecommunications e this directory is built, calls can be VERY automatic but the directory MUST be created initially. The directory entries can be easily modified at any time (even during a connection). From the "Main Menu," select #1 ("Dial a Telephon words CONNECT or CONNECT 1200 appear on the screen. After that, you will see information sent to you by the system you are calling. If nothing appears for 5 or 10 seconds after you receive the CONNECT message, press the [return] key once or twice (some systems you call will require this before they will send any information to you). If you do not connect, you will see the words NO CARRIER appear on the screen after 20 to 30 second inexpensive modem. It is available from many sources and at computer swap meets. It can be purchased mail order for under $100 plus $10 for a modem cable and about $70 for a super serial card clone from Megatronics at 800-232-6342 (Pf the hook. It is always best for many reasons to terminate a call by following the options given by the system you are calling. Configuring an Avatex 1200hc to An Apple //e The Avatex 1200hc modem is a reliable, high performance, and systems like CompuServe and GEnie by typing [bye] at a prompt. 4. have a accident like removing the modular plug from the wall by tripping over it or having someone take an extension phone of of the system you are calling and use the command that system provides to terminate your call (usually a [Q] for 'Quit' or a [T] for 'T'erminate or a [G] for 'G'oodbye. You can end a call to commercial rn off your modem (a very "inelegant" method). 2. press [open-apple][0] and PTP will hang up the modem (unless it is an external modem which is not completely Hayes compatible). 3. follow the directionsthe system and leaving [F]eedback or by writing to the address at the beginning of this brief "PTP Directions Guide." Hanging Up from a Call To terminate a call to a computer telecommunications system, you can: 1. tues before giving up. Once you do connect, what you type will be determined by the particular computer telecommunications system you call. For information on the OPEN CAMPUS BBS, ask for a copy of the "GUIDE to OPEN CAMPUS" by calling WITH AN INTERNAL MODEM If you are using an internal modem, the screen will clear and display the status header only after a connection has been made. With an internal modem, PTP will automatically try to connect (auto-redial) five timrvening 15 minute time interval (to prevent computer harassment of telephone company customers). "Introduction to Telecommunications Page 101 FrEdMail Telelesson Project CONNECTINGask for help on OPEN CAMPUS BBS or participate in a users group to obtain informal but effective training in the use of macros). By law, you may not automatically redial a phone number more than five times consecutively without an intele by using macros (see PTP docs pages 3.37 through 3.44) to make PTP automatically re-dial a number until a connection is made or you get tired of trying. The creation and use of macros is beyond the scope of this introductory guide (re not yet smart enough to display to the screen a BUSY signal, VOICE answer, or BAD DIALing sequence. If the connection is not made, you can escape (press the [esc]ape key) to the "Telephone Number" screen and try again. It is possibo voice mode). If you have a phone connected by a splitter to the same line that your modem is on or you have a modem with a speaker, you can listen in to determine exactly what is happening during a dialing sequence. Most current modems as. Failure to connect can be due to a number of causes including a busy signal (frequent cause), phone answered by a person (voice), bad dialing sequence, improper communications setup, or modem problem (including being turned off or t.O. Box 3660, Logan, UT 84321). The switch settings on the Avatex 1200hc are: 1, 2, and 4 are off (up) and the rest on (down) The switch settings on the super serial card are: SW1:4, 6, 7 are on (up) and the rest off (down) SW2:1, 4, 5 are on (up) and the rest off (down) "Introduction to Telecommunications Page 102 FrEdMail Telelesson Project Be careful with the modem cable. Many people hav to configure ProTerm for your modem, interface cards, and printer before you can use the program. You will only have to configure ProTerm once for a particular computer, modem, and printer hardware arrangement. Using ProTerm Pro Boot the disk. ProTerm operates under ProDOS and the ProDOS v8 title will appear during the boot. If the disk you boot has never been used before, after the title screen will be a series of system configuration screens. You will need work with essentially any modem but will not function with special modem cable adaptors such as are required for CMS BBS systems. ProTerm is available by mail order at discounts of about 30% off retail. Getting Started with ProTerm ads, and terminal emulations. ProTerm is a free standing program in that it runs by itself and is not part of any other program. It is not copy protected and runs easily from a hard disk or an 800K minifloppy disk drive. ProTerm will windowed interface rather than the AppleWorks file folder interface. ProTerm is a very comprehensive program. It includes advanced features such as auto-learn macros, several file transfer protocols, automatic AppleWorks file saves and lotelecommunications program which requires an Apple //e (enhanced only), //c, //gs, or the Laser 128 under ProDOS. It requires 128K. The program may be more difficult to use at first than Point to Point because it uses a two-key command then sends the user password. "Introduction to Telecommunications Page 103 FrEdMail Telelesson Project (16b) PROTERM for the Apple // family ProTerm is a full featured ver number, name or word which the system you are calling expects. If the system you are calling does not require a second level of entry (a password), then omit the +1 in this macro Key. Key 'P' waits for the system prompt again, and ':'), then use that instead of '-->'. The control-X is interpreted by a GBBS system like Open Campus as a clear line command; this will delete any phone line noise that may have occurred. Your user number won't be '000', so use whatewait until the prompt string '-->' is received and then transmit a control-X followed by the user number 000 followed by a 'return' and then branch forward +1 line. If the system you are calling has a different prompt string or symbol (likee to Key 'R'. If the CONNECT string is sent, the macro branches forward +2 lines to Key 'N'. Key 'R' causes the modem to wait one second, redial the phone number last dialed, and then branch -1 line to Key 'C'. Key 'N' causes PTP to R /1A///-1 N /W'-->/^X000^M/+1 P /W'-->/^XPASSWORD^M Key 'C' waits for the Hayes external modem to send either a CONNECT string or the NO CARRIER string. If the NO CARRIER string is sent, the macro branches forward +1 linn Menu screen. If you want PTP to dial and log on to a system like Open Campus BBS, the following macro will do the job: Key Macro Phrases ================================================= C /A'NO CARRIER'/+1/W'CONNECT'/+2 e paid $25+ for the wrong cable from so-called "authorized dealers." The cable should be a straight through RS232 cable. An Auto-Redial Macro for PTP To create a macro, select option #6 (Edit The Macro Definitions) from the MaiTerm will present a "Main Menu" of options after the boot process is complete. The Main Menu looks like this: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Main Menu D = Dial a system H = Hang up the phone O = Online parameters M = Macro editor S = Send a file R = Receive a file C = Copy buffer K = Clear ce the left-right arrow keys. Press when the baud rate is correct for the system you are calling. "Introduction to Telecommunications Page 105 FrEdMail Telelesson Project ber string. Press when finished with the phone number. The cursor drops to the Baud Rate blank. The baud rate is assumed by ProTerm to be the highest available for the modem you are using. If you wish to change the baud rate, us system name and press . The cursor will drop down to the Phone Number blank. Type in the phone number. Dashes are ignored in the Phone Number. ProTerm assumes a tone dial so there need not be an initial 'T' in the phone numm or Quick Dial System <== If you select "Enter New System" or "Quick Dial System", a window will pop up requesting the System Name, Phone Number, Baud Rate, and Carrier Delay. The cursor will be in the System Name blank. Type in the key has been pressed, the "Dial a System" window pops up in the middle of the screen. It includes three basic choices: Enter New System Quick Dial System a list of systems already entered ==> Enter New Systethe connect condition (on-line/off-line), the date and time, and printer condition (on/off). Dialing the Phone The first step in making a call with ProTerm is to press the 'D' key to start the telephone dialing process. After the 'D'ppear in the center of the screen. At the top of the screen, a status line will continue to be present. The status line shows the remaining memory available for the editor (copy buffer), the status of the copy buffer option (on/off), rollback one line at a time while the up and down arrow keys move one page (22 lines) at a time. Status Line Whenever a key is pressed, a window of further options or information about the function associated with the key press will arable on-line time by allowing the user to review menus and other information which has already scrolled off the screen during a call. To enter the scrollback, press an arrow key. The left and right arrow keys will step through the scroTerm then changes the screen to support that function. ProTerm also includes a scrollback feature which allows the user to review a tremendous amount of already received text from the current call. This scrollback feature can save conside - - - - - - - - - - - - - - - - - "Introduction to Telecommunications Page 104 FrEdMail Telelesson Project The user types the letter which corresponds to the desired function and Pe Y = Issue DOS commands B = Send break signal I = Install hardware X = Exit ProTerm Arrows enter scrollback 1-8 activate macros - - - - - - - - - - - - - - - - - - P = Toggle printer Q = Control show U = Unattended mode Z = Catalog pathname L = Load a file E = Enter the editor F = Exec a proceduropy buffer V = View copy buffer G = Print copy buffer W = Write copy buffer T = Type disk file J = Print disk file N = Show connect time A = Autosave to disk The cursor moves right to the Carrier Delay blank. ProTerm defaults to a 30 second delay from when the dialing starts until the modem is hung up if there is no apparent connection made. Increase the carrier delay time for long distance calls. Press when finished. The system information is now saved to disk if you are entering a new phone number. It is available for current use if you are quick dialing. ==> list of systems <== If you want to dial aotocols (several types of xmodem, ymodem, and kermit). Single file and batch sends are supported as is Binary ][. After selecting one of the types of file send, a window will pop up and one can change various parameters for the send or the Apple // family of computers. Sending a File <== To send a file from disk or from the editor (copy buffer), press . A window will pop up and you can select an ASCII (text) send or one of the error checking prope of this guide. These details are covered completely but in a rather technical manner in the ProTerm documentation. Suffice it to say that Proterm supports the widest array of file transfer options of any telecom terminal program foject Some of the most important options are: ==> Hanging up the Phone <== ProTerm will hang up the phone at any time by pressing the . ==> File Transfers <== The details of file transfers are beyond the sc out the options (they are included in this guide) or look them up frequently by pressing for help. "Introduction to Telecommunications Page 106 FrEdMail Telelesson Pros process is faster to use than by having to re-trace steps through menus and it permits the user to actually send the key as a key press to a remote system. It requires the user to either memorize the key strokes required, print the user. Unlike Point to Point, the user does not need to press the key to make all the options available. In ProTerm, the option key and the key are pressed simultaneously to obtain the desired command option. Thiite macros (a poorly documented option in Point to Point software). Options During a Call During a call, while the user's computer is on-line with a remote system, all of the ProTerm options from the Main Menu remain available tocan have ProTerm "learn" the logon process and record it automatically in a macro. This will allow the user to have ProTerm call a system and automatically log the user onto that system without also forcing that user to figure out how to wrharacters, duplex status (full/half), status bar display (on/off), terminal emulation (none or select from several), and set the logon macro (off, on, learn). One item in the System Parameters list is especially interesting. The user nnection is made. One more right arrow press and you can select the "Edit Parameters" option. If you decide to edit the system parameters, you can change the system name, phone number, baud rate, carrier delay, data format, X-on/off c of the window. If you just press the system will be dialed immediately. You can select a "continuous dial" option by pressing the right arrow key. This option will dial the system and continuously re-dial if necessary until a cothe systems list (disk space limits the total number but it can be a huge list). Press when the cursor is in the system name you want. The "System Parameters" window now pops up. The cursor is on a command line at the bottom system you already have entered, use the right-left arrow keys to move the cursor to that system's name on the automatically alphabetized list of systems which appears in the Dial window. ProTerm allows an "unlimited" number of systems in r just press return to accept the default parameters. It is easy to create a message in the ProTerm editor (copy buffer) and then Send that message ASCII to a bulletin board's message base. Receiving a File <== To receive a file, say an attached file to a piece of email, type and follow the pop-up menus which appear. You need to have a file name in mind for the file as it will appear on your disk after you receive it. ==> Using the Editor to access the dialing menu. 3. Press: "m" to access the manual input mode to enter the number. 4. Type: 000-0000 (type the regular number that you use to access MIX. n this message only highlights the basic steps related to uploading a file. Several advanced procedures could be implemented to automate this process. 1. Type: "procomm" to start procomm. 2. Press: -------------------- TITLE: Procedures For Uploading A File To MIX Using PROCOMM "Introduction to Telecommunications Page 108 FrEdMail Telelesson Project The information provided i R. Willcox, Richmond, Virginia. The author grants permission for the information to be used on the FrEdMail network. ========================== msdos/10.up.down #4, from gwillcox, 1450 chars, Sun Oct 2 21:32:00 1988 ------. Although the following procedures refer specifically to MIX, they are applicable to FrEdMail nodes as well. The term "upload" as used below refers to a text send, not a protocol upload (xmodem). This file has been provided by Georgety to obtain technical assistance from knowledgeable people. The information presented is from George Willcox, the moderator of the IBM conference (education.tech/msdos) on MIX. The following information about ProComm is provided here by MIXormat are requested by ProComm. Once entered, this phone number is added to the list displayed. On the next page, details of how to upload and download a file using ProComm are discussed. One of the advantages of telecom is the abilione numbers is displayed to the screen. To dial one of these numbers, press a number key corresponding to the phone number you wish. The user can enter a new phone number at this time. The system name, phone number, baud rate, data f bottom is displayed to the user. To see the various options (get help), press the and keys simultaneously. Dialing the phone: The dialing process is started by pressing . A list of previously entered ph Press to immediately eXit ProTerm and return to ProDOS. (16c) ProComm for the IBM pc ProComm is a command driven terminal program for use on IBM pc hardware. After booting, a blank screen with a status line at the information when saved on disk. Messages can be saved to disk as standard text files or as AppleWorks AWP word processing files. Messages saved as AppleWorks files can later be used directly by AppleWorks. ==> Quit ProTerm <== roTerm editor can also be saved to disk. "Introduction to Telecommunications Page 107 FrEdMail Telelesson Project One of the important options is what file type is desired for the ==> Write the editor (copy buffer) to disk <== Information saved to the copy buffer during a call can be subsequently saved to disk by pressing and following the pop-up window options. Messages created by using the P <== ProTerm includes an editor which is actually a quite complete word processor. To enter the editor during a call, type . To obtain a list of editor options and key strokes, press while in the editor. 5. (Go to the MIX area that you wish to upload the file into - Email or Conference. 6. Press: key 7. Press: "7" for ASCII (text file) 8. Type: "filename" a:xxxx, b:xxxx, c:xxxx or xxxx) The file will begin scrolling across the screen and when it's done PROCOMM will return you the MIX command mode. 9. Type: enter exit from PROCOMM after properly exiting MIX using the Menu option 7 or from command mode "bye" or "by" reen. When the reaches the end of the message or email proceed to Step 10. 10. Press: key (this step will close the file on your disk. The disk drive light on yoelecommunications Page 109 FrEdMail Telelesson Project 9. Press: and the information that you wish to download will begin to scroll across the scsh to download the from - Email or Conference. 6. Press: key 7. Press: "7" for ASCII (text file) 8. Type: "filename" a:xxxx, b:xxxx, c:xxxx or xxxx) "Introduction to T" to access the manual input mode to enter the number. 4. Type: 000-0000 (type the regular number that you use to access MIX. 5. (Go to the MIX area that you wid to downloading a file. Several advanced procedures could be implemented to automate this process. 1. Type: "procomm" to start procomm. 2. Press: to access the dialing menu. 3. Press: "mown #7, from gwillcox, 1788 chars, Sun Oct 9 23:25:06 1988 -------------------------- TITLE: Procedures For Downloading A File From MIX Using PROCOMM The information provided in this message only highlights the basic steps relateprovided to assist you in uploading a file that was prepared using ANY computer word processing software program provided that the `file' was save to disk using the ASCII/Text format. Read: ========================== msdos/10.up.d-x> enter exit from PROCOMM after properly exiting MIX using the Menu option 7 or from command mode "bye" or "by" 10. Press: "Y" to confirm that you wish to exit PROCOMM. These tips are fficult to edit that message (see chapters 6 and 7 of this guide for details) and spell checking is out of the question. Short responses are about the only messages which should be written during a call. The idea is to create a well t (MIX and GEnie). If you compose the message using the ProTerm editor, follow the same process above for the send except in step #3, select COPY buffer with the arrow keys. Point to Point sends: Boot Point to Point, call the FrEProTerm automatically inserts at the end of each formatted line during the file send. Although this is not required for the CMS editor, it is a helpful function with some editors which do require a at the end of each line 3. select DISK file (the default) with the arrow keys 4. select the file from the catalog list presented with the arrow keys 5. the send proceeds automatically; when complete ProTerm beeps ters 6 and 7 of this guide for details), and follow these steps: 1. When in the BBS editor, press to see the file send window of ProTerm 2. select ASCII send (the default) with the arrow keys pple>. This software compatibility is an excellent example of why one might want to use AppleWorks! ProTerm sends: Boot ProTerm, call the FrEdMail (or other) system you want, go to the bulletin board or email editor (see chap If one is using ProTerm (version 2) or Point to Point (version 2) terminal software, one can send an AppleWorks file directly with no intervening actions required. Just create your message with AppleWorks, save it to disk with s at the end of each line. Instructions for creating such files with Appl read by a user on-line. Therefore, unless the attached file is specifically a formatted word processed file (or other special file) and is not intended to be read on-line, it should have a present at the end of each line of tdisplayed to the reader without the benefit of the CMS editor to provide the appropriate word wrap at the end of each line of text. Unless each line of text in an attached file contains a at the end of the line, it cannot be easilyeral of the popular word processors to save a text file to disk for sending to a FrEdMail system by using any telecom terminal program. Attached Files: Sending attached files requires some additional comment. Attached files are hought out message using the power of a word processor to edit that message. One can even spell check the message and have others review it before sending if it is an important message. The following sub-chapters detail how to use sevdMail (or other) system you want, go to the bulletin board or email editor (see chapters 6 and 7 of this guide for details), and follow these steps: 1. When in the BBS editor, press <2> (disk send) and you will see a catalog in a window 2. select the file from the catalog list presented with the arrow keys 3. the send proceeds automatically; when complete Point to Point beeps "Introduction to Telecommunig characters when you try to read this document online. The second way (Method 2) is when your purpose is to send the text file to another word processing program for reading and use. Now you do not want hard s at the end of each t. The first way (Method 1) is used for online reading. This requires the presence of a 'hard carriage return' at the end of each formatted line of text. Without this hard , you may see nasty things such as split words and missinut any formatting commands so the file can be 'read' by most word processing programs and can be transmitted to a telecom system in a form which allows on-line reading. There are two different ways you might wish to format your documenxt (ASCII) protocol. "Introduction to Telecommunications Page 113 FrEdMail Telelesson Project (17b) MicroSoft WORD v4.0 for the IBM-AT To create a standard text (ASCII) file witho later), the text file includes s at the end of each formatted line. Sending your text file from your disk to a BBS bulletin board or email editor requires you to have your telecom terminal program send a disk file using a tesion 1.3 (or earlier), the saved text file will have s only where they were actually typed, not at the end of each formatted line. This is convenient for the CMS editor as noted above. If you are using AppleWorks version 2.0 (or screen, you will be asked for the pathname of the text file; you must type a complete pathname as /volume.name/subdirectory/file.name (the subdirectory is optional). If you are using AppleWorks ver file on disk" with the arrow keys and press 4. Your AppleWorks program disk must be present in one of the drives (or on a hard disk). 5. In the command line at the bottom of the AppleWorks ?"; select "Beginning" (the default) with the arrow keys and press 3. The screen clears and you are asked "Where do you want to print the file?"; select the bottom option "A text (ASCII) ave your file to disk as a standard text file which all telecom terminal programs can handle: 1. Press

. 2. In the command line at the bottom of the AppleWorks screen, you will be asked "Print from other programs (MouseTalk, ASCII Express, Talk Is Cheap, FredSender), then you must save your AppleWorks file to disk in a different manner. After you have completed your word processed message with AppleWorks, follow these steps to s<4> (buffer send) to automatically send the message. Sending AppleWorks Text Files: Telecom terminal programs other than ProTerm and Point to Point cannot send a formatted AppleWorks file directly. If you use one of theseas the advantage of allowing the CMS editor the ability to determine each line length when the message is displayed in the future to another user who reads the message. If you compose the message using the Point to Point editor, press cations Page 112 FrEdMail Telelesson Project Unlike ProTerm, Point to Point does not automatically insert at the end of each formatted line during the file send. This hline, but only at the end of each paragraph. If you have hard s at the end of each line, you will have to remove them before a word processor can successfully do its own formatting on the document. This can be a formidable task for a large file! To properly Format your document for online reading (Method 1): 1. Move the cursor to the top of the file and Home. 2. Select the [F]ormat command option, then the [D]ivisions option, then isting document respond with a "Y" (when asked if you want to replace the document). 6. To exit Word Perfect after completing step 5 follow these steps: 6.1 Press the key. 6.2 Press tcument to a floppy diskette or hard drive when you're done. 4. Then press "1" 5. Type a filename for the document (a:xxxx, b:xxxx, c:xxxx or xxxx) and press . 5.1 If you are revising an ex screen. 2.2 Although, the network will handle soft carriage returns it may be good to use hard returns to ensure that the document format is maintained. 3. Press to save the dossing programs, the MIX host system will not slide the document across the screen if it's line length is wider than your screen. Therefore, your documents should not exceed the width of your ------------------- TITLE: Preparing Word Perfect 4.2 documents For Transfer To MIX. 1. Type "wp" to access Word Perfect's processing screen. 2. Proceed to prepare the document/memo/message. 2.1 Unlike most word proced by George R. Willcox, Richmond, Virginia. The author grants permission for the information to be used on the FrEdMail network. ========================== msdos/10.up.down #3, from gwillcox, 1813 chars, Thu Sep 29 23:00:40 1988 -------munications Page 115 FrEdMail Telelesson Project (17c) Word Perfect v4.2 for the IBM-AT The following information about Word Perfect is provided here by MIX. This file has been provideiles which have been [P]rinted or [S]aved to disk can now be uploaded to a telecom system and will either be readable online or will be ready for use in another word processing program. "Introduction to Telecomfile to disk: 1. Select the [T]ransfer command option, then the [S]ave option, then for the 'formatted' option select [N]o (the default is Yes). then confirm [Y]es to save losing the format. Your f To properly Format your document for use with another word processing program (Method 2): 1. Use no Format options. Do not use the TAB key, use spaces instead to TAB a paragraph or to align columnar text. To [S]ave your n, then the [F]ile option, then type the filename. Press the [enter] key. "Introduction to Telecommunications Page 114 FrEdMail Telelesson Project he [O]ptions option then press [F1] for a list of printers Select printer TTY. Press [enter] to save your printer option To 'Save' your ASCII Text file to disk: 1. Select the [P]rint command optioors which are not 80 columns wide, such as FrEdMail and MIX.) Press [enter] to exit options and save them.3. To set-up the Print to Disk option: 1.Select the [P]rint command option, then tthe [M]argins option Set the margins for 0" at top, bottom, and running head position from top and from bottom. (Leave the left and right margins at the 1.25" default for edithe "N" key (when asked if you want to save the document). 6.3 Press the "Y" key (when asked if you want to exit WP). 7. The document/memo/message is now ready to be transmitted to MIX. NOTE: The procedure outlined above will prepare a document so that it can be transmitted as an ASCII text file. "Introduction to Telecommunications Page 116 less likely to be damaged The disadvantages of internal modems include: they can only be used on the type of computer they are designed for they use the computer's power supply which may already have a Page 117 FrEdMail Telelesson Project The advantages of internal modems include: take up less space as they are inside the computer easier to transport as they are inside the computer rd. Internal modems use the computer's power supply to operate while external modems have their own power supply which must be separately plugged into an electrical outlet. "Introduction to Telecommunications ernal modems fit into a slot inside the computer. External modems are separate hardware items and sit outside the computer. External modems are connected to the computer by a cable which runs between the modem and a modem port or serial cace of advice in the selection or avoidance of modems. If a modem successfully runs a BBS, it will most certainly be adequate for other uses. Types of Modems: There a basically two types of modems, internal and external. Intrticular modem, ask your local computer users group for advice. Such advice is free, usually reliable (often better than can be obtained from dealers), and often quite blunt. The SysOp of your local FrEdMail system can also be a great soury cheap. They may not be really Hayes compatible. Be sure your Hayes compatible modem has "S-registers". You don't have to know what they do, just know they are necessary for good Hayes compatibility. If you are uncertain about a pat $25-$50) are available from many sources. They are cheap because they often do not have the features of more expensive modems and they will not work well with most telecom programs. Be wary of "Hayes compatible" modems which are verhasing a modem. There are internal modems which are also widely supported (Novation and Prometheus brand names). However, if one has cheaped it out and purchased a "great deal" then a lot of trouble could be ahead. Cheap modems (abouted by the manual, configure the telecom software for that modem, and everything works just as it should. A Hayes compatible external modem is the usual hardware supported by all telecom programs and should be seriously considered when purc FrEdMail Telelesson Project (18) Modems and setting them up Setting up modems, fresh from the box, has become a much easier task than in the old days (pre-1986). Usually, one can just install the modem as instruc heavy load one cannot see what is happening during a transmission it is more difficult to attach/remove phone lines sometimes they are harder to configure as the computer must be opened The advantages of external modems include: one can see what is happening by the lights on the front they can be used on any almost computer they use their own power supply and can be left off while not in use itne line unavailable for other use. Internal Modems: Open your computer (Apple //e, gs or IBM pc) and locate an empty slot. In the Apple // series, try to use slot #2 for the modem. It is not required but most telecom softil SysOp about how to do that. Even with the modem on and the computer running a telecom program, you can still use your phone just as you normally would. Only when you actually use your telecom program to call out is your phorned on and you are running a telecom program in "auto-answer" mode. Getting set up for that purpose is not covered in this guide. If you do want to have your modem answer your phone, ask your local computer users group or the local FrEdMa into the "phone" plug on the modem and the other into the telephone's modular plug. Your telephone will now function just as if there were no modem at all. Generally, the modem will not answer the phone unless your computer is tund the other connector into the modular wall outlet. This connects your modem to the phone line and is all that is required for your modem to work properly. Now take another modular phone cable and place one of its connectorsled "line." Sometimes the "line" connection is a built-in phone line which is a part of the modem. Take a standard modular phone cable with modular connectors at each end and place one connector into the "line" plug on the modem ail Telelesson Project Phone lines: Most modems permit the use of a standard telephone on the same phone line that the modem is attached to. Such modems have two phone line modular plugs, one labelled "phone" and the other labelreserve any family life when the members of your household want to use the phone and your modem is always busy calling somewhere. "Introduction to Telecommunications Page 118 FrEdMacial networks with your modem can get expensive. Just be careful! Many long term modem users who spend a lot of time each day using their modem do get a second phone line specifically for their modem. It is often the only way to p worry about it; just notify them and that's all there is to it. New modem users must be warned, however, that using a modem can get addictive. And, like any addiction, the long distance phone costs and the costs of calling commercted to your line. That is in part because the phone company needs to know how many "ringers" are on your line. Too many extension phones all ringing at once can place too great a drain on your phone line. Your modem doesn't ring so don'tvoice" (talking) or "data" (modems). Of course, if you use your modem to call Japan, you will pay the same fees as if you had dialed Japan to talk with someone. The phone company does ask that you notify them of every device connehich may mean another card How to Connect a Modem: Phone costs: Using a modem does not change the cost of your phone line. The telephone company doesn't "care" how you use your phone line, whether for " is easy to attach the phone lines The disadvantages of external modems include: they require one more electrical power connection they are one more dangling piece of equipment they require a serial port to the computer wware assumes the modem is in slot #2. Although the telecom software can be re-configured, that is just one more step in the set-up process if it must be done. If you have an Apple //gs and use an internal modem, put it in slot #2 and then alter the gs desktop to show slot #2 as "your card" instead of "modem port". For an IBM pc without a multi-function card, place the modem card (which is probably a short card) into the shortest slot available. Configure the mod configure it for your modem. Most telecom terminal programs come from the publisher setup and ready to go for external Hayes compatible modems. If that is the case with your telecom program, there is not much to do beyond boot and r permanently install the connectors into the rear of your computer, do that. Most malfunctions of modems are due to poor connections. After the Modem Hardware is Connected: After your modem is installed, boot your telecom program anse the modem. The IBM pc requires a multifunction card (or its equivalent) for modem use. Set the card for com-port #1 for the modem. Any slot can be used. Be sure all connections are tight and secure. If you can lock. Be careful changing the jumper block; it has short, sharp pins which can bend and get stuck in fingers! If the jumper block is not in the correct position, nothing bad will happen; simply nothing will seem to happen when you try to une critical adjustment which may need to be made for modem use. Be sure the jumper block on the card is set to "modem" and not to "terminal". Check your Super Serial card instruction booklet for drawings of the location of the jumper bSerial card (in slot #2) so a modem can be connected. An IBM pc needs a multifunction card (or its equivalent). Generally modems will not function with a simple (cheap) "serial" card. The Super Serial card (in slot #2) has only oy it when you buy your modem. Ask your local computer users group or FrEdMail SysOp about good places to buy modems and cables. Many computers do not have a built-in serial interface (Apple //e and IBM pc). An Apple //e needs a Super en purchasing such a cable as computer dealers often sell the wrong cable. (One dealer near San Leandro has a perfect record of selling 15 wrong cables!) A good place to buy a cable is a computer discount house or mail order house. Bu Macintosh, Apple //c, //c+, and //gs, and many laptops are among these computers. This interface is called a "modem port". All that is needed to connect a modem to the computer in this case is a computer-to-modem cable. Be careful whl Modems: External modems require a cable and a serial interface so they can be connected to a computer. They also require an electrical outlet for their power supply. Some computers have the serial interface built-in. The Page 119 FrEdMail Telelesson Project them into the modem. It is often difficult to impossible to connect the phone lines once the modem is installed in the slot. Externahapter. Consult your local computer users group for detailed help. Before installing your internal modem into its slot, run the phone lines through the openings in the back of the computer and place "Introduction to Telecommunicationsve a few switches or jumpers. Usually these are set at the factory to the proper settings. The best bet is to leave them alone unless things don't seem to work. Specific switch settings for the various modems is beyond the scope of this cdem for com-port #1. If the IBM has a multifunction card, place the modem card in any available slot and configure the modem for com-port #2 or #3 (to avoid a conflict with the multifunction card setup). Internal modems usually haun. For information about the process of configuring telecom software for a modem, see chapter 16 (Using Telecom Terminal Programs). "Introduction to Telecommunications Page 120 FrEdMail Telelesson Project (19) Where to go for Help You're stuck. The instruction manual doesn't make sense (you did read the instruction manual, right?), the menu on the screen has strange options, and the manufoard. You can ask the whole network for help by posting a network conference message, perhaps in $IDEAS or $NEWS. The commercial systems specialize in SIGs which provide support for people with technical hardware and software questions. Ton Project Using Telecom to find Help: One of the major uses of the FrEdMail Network is to provide technical support to the users of the FrEdMail Network. You can request help by posting a message on a local FrEdMail Bulletin B particular type. Look for a telecom or modem SIG. Be prepared to take your hardware and software with you to get help. "Introduction to Telecommunications Page 121 FrEdMail Telelesslvable over the phone. Be prepared to meet with someone who can help. Once again, computer user groups and CUE affiliates can be of help. Some groups have SIGs (Special Interest Groups) which are specifically concerned with problems of a oftware running. The person you are calling is almost always a volunteer who helps others as a hobby. Give that person as much help as possible as he/she helps you try to solve your problem. Going to help: Your problem may not be so people who can help. Before you call someone for help, have a list of specific questions in front of you. Have the instruction manual handy. Call from a location near the hardware you use and, if software is your problem, have the s dealer (for your brand of computer) and ask for the phone number of the local user group. Call your local CUE affiliate. There may just be a member who is "expert" in your area of concern. And, if not, the affiliate can refer you toa new friend. Find the name and phone number of the contact person for the computer user group near you. Look in MICROTIMES, COMPUTER CURRENTS, COMPUTER SHOPPER, or any other local publication which lists user groups. Call a computere documentation may provide the answers, only a few people read with the persistence to find that answer. Call somebody (who?): Talking with someone who has already been through what you are attempting can save time and make you look there. Make sure you look at all the pictures as they often show important information which is not discussed in the text. Look for any update sheets which may have been stuck into the box the manual came in. But, even though thanized fashion. The information you need may just be buried in some part of the manual that appears to have no connection whatever to your problem. If a term appears several times, see if a chapter or sub-heading is named by that term and acturer has no 800 number to call. So what do you do now? Documentation: If you have the time and persistence, try the documentation (the instructions) again. It is not always the case that the directions were written in an orgwo commercial systems are dedicated to owners of the Apple and IBM hardware brands, AppleLink and Prodigy. There are extensive support areas on GEnie and CompuServe, both of which have major software authors running their SIGs. MIX has a conference group, education.tech, which supports the uses of technology in education. You can request a free copy of the "Telecommunications Planning Guide for Education" from MIX by writing MIX/McGraw-Hill, 9855 West 78th Street, ions Page 123 FrEdMail Telelesson Project Commercial Networks: (These systems charge a fee for use. The fee sometimes includes a membership fee or annual fee plus an lates the unix environment on Apple // host computers, ProLine systems can provide a gateway to the uucp.newsnet international network. Dial the Pro-Sol node at 619-281-7222 (3/12/2400 baud). "Introduction to Telecommunicate education related "echo-post" conferences. FIDO-Net mainly supports MS-DOS computers. PROLINE Network - a nationwide system of a few dozen local BBSes connected by email and file exchanges. A professional type system which simured small rural schools in Montana. Dial 406-683-7680 (3/1200 baud). FIDO-Net - an international system of thousands of local BBSes all connected by email and file exchanges. This network is not dedicated to education but has somem by checking a magazine such as MICRO-TIMES or THE COMPUTER SHOPPER.) BIG SKY TELEGRAPH - a mini-computer based multi-line system at Western Montana State College in Dillon, Montana, which provides a network for over a hund of education related BBSes, call Open Campus BBS (415-895-0135 @ 3/12/2400 baud) and type MAP at the Main Menu or check the telecom conference on MIX. Non-Commercial Networks: (Usually free to use, one can find a local syst many (hundreds) of individual BBSes which either support or are dedicated to education. These are not listed below; only those systems which provide a network of some type between schools or teachers are listed. To obtain a extensive listcluded at the end of this chapter. There are other non-commercial networks and a few commercial systems either dedicated to education or which support education uses. Selected examples of such networks are listed below. There are also FrEdMail Telelesson Project (20) Other Education Systems/Networks The FrEdMail Network is the largest non-commercial telecommunications network dedicated completely to education. A Map of the FrEdMail Network is intion to Telecommunications Page 122 Eden Praire, MN 55344 or call 800-622-6310. Last Resort: Call the dealer or vendor from whom you bought the stuff that is giving you the problem. If you must, write the manufacturer or publisher. "Introducaccess fee at a per minute rate. Telephone access is usually by TymNet, TeleNet, or other long distance service.) APPLELINK - Personal edition, dedicated solely to Apple computers, both the Apple // and Macintosh lines, includes some education related forums. AppleLink as available at authorized Apple dealers. COMPUSERVE - the largest commercial system (by number of subscribers), 'CIS' has several forums (conferences) relat NCSDPI / \ / | \ OAKSCHL ELCNTR / | \______________ | / | \ TROY ___________/ | \ BELL LADEN--HYDE / /|\ \ / /|\ \ /|\ LAKESID / | \ CALPOLY NORWOOD / | \ CSUSB PERSON | MOORE / | \ / | \ | HOOVER1 / \ CHTROAK / | \ \ | / | | | \ | / UIUCED \ | / BONITA NJMCSIP | PEPPER SWAIN \ | / CATAWBA \ \|/ / \|/ \ \|/ / PHILLY--SDCOE-------------------SDSU---------------------B | | | | HILCTRL | | | | | USIU | BAIRES ARGO | AMTS WILSON | ANSON ARC | PACIFIC CUMBER | | | PTORICO | BREVARD | \ | | | NEWENG--NWHAVEN | COLFAX--WSALEM--COOK |OCNKNOL--ENCINIT----------------OCNSIDE----------------ESCUSD / \ / | \ | LACOSTA CENTRAL / | \ VLYCNTR / | \ SANMcluding the explanatory information at the file's end. ============================================================================= PDL CAPRI LINC POWAY \ / | | FrEdMail Network Map October 8, 1988 This map of the FrEdMail Network of school based computer bulletin boards may be distributed for educational use, but not for sale, so long as the entire file is distributed in based system with numerous interesting conferences. 415-332-6106. "Introduction to Telecommunications Page 124 FrEdMail Telelesson Project system can be purchased at Sears and other authorized IBM dealers. The SOURCE - the second largest commercial system with many conferences. 800-336-3366. the WELL - a San Francisco Bay area oriented unixternational systems via DAS-Net. 415-923-0900. PORTAL - a large unix based system with many Portal specific conferences and uucp.newsnet. 408-973-9111. PRODIGY - dedicated solely to the IBM line of computers, this est commercial system dedicated entirely to teachers and education. 800-622-6310. PEACENET - a large unix based system including uucp.newsnet, PeaceNet provides gateways to over a dozen other inEnglish language education related network in Japan, TWICS is setup to resemble the Japanese islands and society. 011-813-351-8244 (overseas long distance). MIX (McGraw-Hill Information eXchange) - the larged to education. 800-848-8199. GEnie - the third largest commercial system, GEnie provides low cost night-time use but has no specific education conferences. 800-638-9636. JAPAN-TWICS - the only / | \ / | ANAHEIM | SYSIDRO \ / CMS | / | \ \ / / *WALNUT SHHS | / LINCOLN | SOWEST--SDUSD--CORRAL | \|/ / | / /|\ \ OMSD--FULLRTN--NEWPORT | SANTEE / | \ CVUSD | | \ | / | \ DESERT | ORNGUSD SLHS New Haven, CT MGARCIA (203) 787-6082/?? HOLMES Holmes Elem School Encinitas, CA RSTITT (619) 571-8764/24 HOOVER1 Hoover Middle School Schaumberg, IL RHAUBNER (312) 884-4912/12 HYDE Mattamuskeet H.S. Swan Qua12 ESCUSD Escondido Union Escondido, CA BSIMPSON (619) 740-2420/03 FULLRTN Fullerton Elementary Fullerton, CA TANDERSO (714) 447-7496/12 HENRY Patrick Henry H.S. San Diego, CA KHABETLE (619) 287-2644/12 HILCTRL ????? ??? (???) ???-????/12 ELCNTR El Centro Sch.Dist. ImperialValley CA BDUNCAN (619) 353-9614/03 ENCINIT Encinitas Union Encinitas, CA SGRIFFIT (619) 944-4316/12 ERICSON Ericson Elem. Mira Mesa, CA PDOYLE (619) 578-0312/t Cumberland, RI CSANTOS (401) 767-2425/03 CVUSD Cajon Valley Union SD El Cajon, CA CABEL (619) 588-0948/12 DESERT Desert Sands Sch.Dist. Indio, CA MCOY (619) 342-3979/12 DURHAM * Durham County Schools Durham, NC ?? Crawford High School San Diego, CA RBAKER (619) 265-0466/12 CSUSB Cal State U San Bern San Bernardino CA SBONTRAG (???) ???-????/12 CTW ChildrensTVWrkshp GBBS New York City, NY OALFONSO (212) 595-4588/12 CUMBER Cumberland School Dep 435-5831/03 COLFAX Colfax Elem School Guilford Co., NC LHUNT (919) 993-3523/12 COLS Rosemont High GBBS Columbus, OH JWOLVERT (614) 471-1265/24 COOK Cook Middle School Winston-Salem, NC JDIXON (919) 727-2581/12 CORRAL C TBLEDSOE (704) 256-8136/12 CENTRAL Central Elem. Encinitas, CA MSANCHEZ (619) 944-4328/12 CHTROAK Charter Oak Glendora, CA CGILKINS (818) 963-2095/12 CMS Coronado Middle School Coronado, CA JFITZ (619)lem. Melbourne, FL EWHITE (305) 242-0370/12 CALPOLY Cal Poly Univ Pomona Pomona, CA GSHAIL (714) 869-2328/12 CAPRI Capri Elem. Encinitas, CA JWHEAT (619) 944-4365/12 CATAWBA Catawba County BdofEd Hickory, N4/12 BELL Bell Jr. High San Diego, CA MCASEY (619) 267-2807/12 BLADEN Bladen County Schools Bladen County, NC HMCINTYR (919) 862-8998/12 BONITA Al Rogers' House Bonita, CA AROGERS Private BREVARD Roy Allen EGJANKEL (714) 220-4088/12 ANSON Wadesboro Middle Schl Wadesboro, NC SGRIFFIN (704) 694-4523/12 ARGO Rutgers Prep School Somerset, NJ KYEN (201) 545-8668/12 BAIRES (three schools) Buenos Aires, Arg AMATEU 011541361-334 | Location | Sysop | Number | /Baud ----------------------------------------------------------------------------- AMTS Alhambra Model Tech Alhambra, CA LNEVIN (818) 308-0626/12 ANAHEIM Anaheim Union H.S.D. Anaheim, CA OAKLAND "Introduction to Telecommunications Page 125 FrEdMail Telelesson Project ----------------------------------------------------------------------------- Node | System Name O--MT.CITY / /|\ \ SANJOSE / | \ MUSTANG / | \ SACTO | NAPAVAL | | COLS ROSVELT / \ ERICSON | \ | / / \ PAGE1--+--PAGE2 SNMATEO \ | / CTW HOLMES HENRY \ \|/ / SIRC--SNLNDRrter, NC ATROUSDE (919) 926-0953/12 LACOSTA La Costa Heights Elem Encinitas, CA TREEVE (619) ???-????/?? LAKESID Lakeside Middle School Lakeside, CA PBELL (619) 390-2689/12 LINC Lincoln Jr. H.S. Oceanside, CA MJACKS (619) 439-0614/03 LINCOLN Lincoln Lincoln, NB JSHEDLOS (402) 466-9078/12 MOORE Board of Education Carthage, NC MBAGELY (919) 947-3954/12 MT.CITY Montana City School Montana City, MT CMARTIN (406) 442-6737/12 MUSTANGSIDRO Beyer Elementary San Ysidro, CA SGONZALE (619) 428-4162/12 TROY Troy School District Troy, MI DLEA (313) 689-0042/?? UIUCED Univ of Illinois Educ Champaign, IL HKIM (217) 333-2246/12 USIU U S Intl Univ R (415) 895-1785/12 SNMATEO Office of Ed San Mateo, CA LFINKEL (415) 697-4523/12 SOWEST Southwest High School San Diego, CA TFOSTER (619) 575-5430/03 SWAIN Swain County Schools Bryson City, NC LWINCHES (704) 488-2290/12 SYlerton, CA KGORDON (714) 870-3423/24 SIRC SciInserviceRuralCalif Los Molinos, CA KKLINEST (800) 248-5456/12 SLHS San Leandro HS GBBS San Leandro, CA PMARCELI (415) 895-0135/24 SNLNDRO San Leandro Schools San Leandro, CA BSHAYLEDiego Co Office San Diego, CA AROGERS (619) 292-1816/12 SDSU Ed Tech SDSU, CA BDODGE (619) 594-3428/12 SDUSD San Diego Unified San Diego, CA RFABIAN (619) 295-9591/12 SHHS Sunny Hills HS Ful1193/12 SANJOSE Berryessa Union SD San Jose, CA RWRIGHT (408) 942-1425/24 SANMARC San Marcos H.S. San Marcos, CA REHERENT (619) 744-8547/03 SANTEE Santee School Dist. Santee, CA RDRESSEL (619) 562-9810/12 SDCOE San ESHIEH (619) 748-4943/03 PTORICO UofPuertoRicoElemSch Puerto Rico MAYALA (809) 759-7240/03 ROSVELT Roosevelt JHS San Diego, CA RKICK (619) 692-4067/12 SACTO Sac CUE-Orangevale Sch Orangevale, CA JCARVALH (916) 989-rsity W Los Angeles, CA NSTROUSE (213) 568-5551/12 PERSON Person County Schools Roxboro, NC DWARLICK (919) 597-8528/12 PHILLY Philadelphia Philadelphia, PA DHARKINS (215) 233-0240/12 POWAY Poway H.S. Poway, CA 1 Page School Costa Mesa, CA AMIGLIAR (714) 432-0574/12 PAGE2 Page School Sanford, FL RLUNA (305) 323-2426/12 PDL Park Dale Lane Elem. Encinitas, CA MWILSON (619) 944-4398/12 PEPPER Pepperdine Unive(619) 757-3180/12 OMSD Ontario-Montclair SD Ontario, CA JSTCLAIR (714) 986-9890/12 ORNGUSD Orange Unified Schools Orange, CA JCRUM (714) 997-6387/12 PACIFIC Independent Oceanside, CA JTROTTER (619) 439-4665/12 PAGELocation | Sysop | Number | /Baud ----------------------------------------------------------------------------- OCNKNOL Ocean Knoll Elem. Encinitas, CA MLATORRE (619) 944-4357/12 OCNSIDE Jefferson Jr. H.S. Oceanside, CA YANDRES 3/12 "Introduction to Telecommunications Page 126 FrEdMail Telelesson Project ----------------------------------------------------------------------------- Node | System Name | ASOLIS (203) 787-0042/03 NORWOOD Norwood Elem. Los Angeles, CA PJACKSON (213) 482-5035/12 OAKLAND Oakland Unified GBBS Oakland, CA PHutcher (415) 834-2636/12 OAKSCHL Oakland School Dist Pontiac, MI JVANDAM (313) 858-187ord Hartford, CN DSAYERS (203) 951-3483/12 NEWPORT Newport-Mesa USD Newport Beach, CA DEWING (714) 556-3177/12 NJMCSIP NewJerseyMathCmptrSci Glassboro Col, NJ KRIDEOUT (609) 863-6561/24 NWHAVEN New Haven New Haven, CN Miller Junior High Cupertino, CA NMYERS (408) 257-5327/24 NAPAVAL * Vintage High School Napa, CA RHENDERS (707) 253-3507/12 NCSDPI NC State Dept. of PI Raleigh, NC CDENNING (919) 733-3197/12 NEWENG University of Hartf San Diego, CA KWIBURG (619) 693-4582/12 VLYCNTR Valley Center Valley Center, CA JPERDUE (619) 749-8745/12 WAKE * Wake County Schools Wake County, NC ????? (???) ???-????/?? WALNUT * Walnut Valley USD Diamond Bar, CA JPARK (714) 594-3813/24 WILSON Wilson County BofEd Wilson, NC EHALL (919) 243-1601/12 WSALEM Kimberley Park Elem Winston-Salem, NC TCLAUSET (919) 727-2529/12 --------------------------------------------------------------------Introduction to Telecommunications Page 128 ob Shayler, sysop of SNLNDRO, provides this map as a free service to the FrEdMail Network using information sent from local FrEdMail System sysops. Please send updates, corrections, and questions to SNLNDRO!BSHAYLER. : bshayler (SNLNDRO) - 8 Oct 88. " computer technology in education. For further information or to join, call 415-328-2248, or write to Computer-Using Educators, Inc., P. O. Box 2087, Menlo Park, CA 94026, or send email to CUE Executive Director Pat Cleland on CompuServe (74415,1132). : Bll major nodes are running version 12 with updated call.lists. : The FrEdMail Network of school based computer bulletin board systems is supported in part by Computer Using Educators (CUE), Inc. CUE is an organization of educators interested in the use ofDRO!OAKLAND!PHUTCHER FrEdMail version 12 will use a different but similar addressing mode. GBBS/CMS systems accept the version CMS v12 addressing mode (KGORDON@SHHS) or the v10 mode described above. Version 10 addressing should continue to be used until ao shown on the Node List. For example, say Peter Hutcher at OAKLAND wants to send mail to Ken Gordon at SHHS, the proper address would be: SNLNDRO!SDSU!FULLRTN!SHHS!KGORDON and Kenn's return address to Peter would be: FULLRTN!SDSU!SNLNe each node's name from the next one in the address and also to separate the node name and the user name at the receiving end. You can always send email to SYSOP at a node if you do not know the name of a user there. The sysop's name for each node is als !!! The first node is NOT the node you are calling when you send email but rather the first node to which the system you are calling is connected on the Network Map. An exclamation mark is used to separate phone is 313-689-0042. Corrected phone numbers from North Carolina include: BLADEN at 919-862-8998 HYDE at 919-926-0953 MOORE at 919-947-3954 NCSDPI at 919-733-3197 : To address email on the FrEdMail Net version 10, use the following format: rg School District (Illinois) at phone 312-884-4912 (3/1200 baud). MOORE is now an active node. OMSD node sysop is now John St. Clair (JSTCLAIR). TROY (Troy School District) has joined the Network via OAKSCHL--SDCOE. The Troy SysOp is Diane Lea and thITT) and the node is located at Holmes Elementary School in Encinitas, CA, with phone 619-571-8764 (3/12/2400 baud). HOOVER1 was previously identified in error as HOOVER. HOOVER1 with SysOp RHAUBNER is located at Hoover Middle School in the Schaumbehanged paths within the Network. Please continue to check for current paths as this Network Map is verified during late 1988. ELCNTR and PHILLY are connected to the Network via SDCOE. HOLMES has joined the Network via SDCOE. The SysOp is Rod Stitt (RST token to something other than the \ character. "Introduction to Telecommunications Page 127 FrEdMail Telelesson Project Changes from the 12 Sep 88 map include: : Several systems have c--------- Notes: 1. a * after a system name in the list or before a system name on the map means that system is not yet active will become active. 2. to print out this map using FrEdWriter 4.4, you must first change the underline FrEdMail Telelesson Project (21) In the Beginning ... [Griff Wigley, editor of MIX, is conversing with John Southworth from Hawaii and then Al Rogers, creator of the FrEdMail Network, drops in. These messages are ported fre users of telecom for in- structional purposes. They can learn the technology, especially since they have a purpose and use FOR the technology. (Most teachers don't really know what to use telecom for... and thus eventually lose interesiting for REAL REASONS and for REAL AUDIENCES. The efforts they expend to provide these components to the writing process are well rewarded in terms of motivation. I have found these teachers to be the most enthusiastic and most effectiv Teachers who have been through the National Writing Project (and other programs which emphasize the process of writing) have some effective understandings about writing, one of which is the extreme importance of getting their students wr FrEdMail Telelesson Project 2. Can telecom effect curriculum reform or change institutions? Harder question... I think telecom is well suited to aid and abet reform in the way writing is taught in all subject matter.have generated... I hope this isn't junk mail. The point is... this is VERY POWERFUL STUFF. If information is indeed power, then this is the place to get power. "Introduction to Telecommunications Page 129 this is that I now have the opportunity to broadcast too.... my words go beyond the ear of the single listener at the other end of the telephone line... or beyond the person who opens the letter I send... You all are reading stuff that "I" I think that the closest analogy is radio and television... which broadcast information that is generated by the elite, most of whom, it seems, (scriptwriters, anyway) are on a coke toot. The marvelous thing about computer telecom such as a hammer, quill pen, typewriter, etc. Telecom is more akin to the pony express, telegraph, telephone, television, etc.... It is a delivery system... delivering information to the masses... Informat ion that we can all have a hand in creating.. There is/are comment(s) on this message. There are additional comments to message 63. -------------------------- Topic: Changing The World Some comments on telecom: 1. Is it just a tool? Not hardly. WP, DB, SS are all personal tools, much like of the curriculum, but does it have the power to enhance educational institutions... or even change them? Griff ========================== tele.library/7.tele.guests #79, from arogers, 3486 chars, Fri Aug 14 03:21:16 1987 This is a comment to message 63es) Stan and John, Is telecommunications just an applications tool (like word processing, databases, spreadsheets) or do you see it as having a role to play in the larger scheme of educational reform? Most of us see it's potential to enhance many areasom MIX] ========================== tele.library/7.tele.guests #63, from gwigley, 441 chars, Mon Aug 10 08:51:57 1987 There is/are comment(s) on this message. -------------------------- TITLE: "..we all wanna change the world..." (Revolution, by the Beatlt). Thus, I wouldn't say telecom will effect curriculum reform... But I think it will be an important catalyst in helping it to come about... Which brings me to the last point.... Changing institutions. You ought to read Megatrends again. John Naisbitt, writing in 1982, identified 3 trends being worked out before our very eyes here: 1. industrial ---> information society 5. Centralization --> Decentralization 8. Hierarchies --> Networking 1 is obvious 5 means that CBS, NBC, etc., or the ========== "Introduction to Telecommunications Page 131 e syllabus and ordinary daily class plan presented by the local teacher. In many ways the WORLD is there for inviting right into the classroom through asynchronous computer communication or synchronous telecommunication techniques. JHS ================tions as a revolutionary element that can/should transform our current educational system. I would HOPE it might be an EVOLUTIONARY process, if supported by current educational administrators that are not threatened by the "global possibilities" beyond th FrEdMail Telelesson Project Read:63 ========================== tele.library/7.tele.guests #82, from jsouthworth, 535 chars, Fri Aug 14 05:24:56 1987 This is a comment to message 63. -------------------------- Griff: I definitely see telecommunicas... If we can understand how to use it. I wish I had time to develop some of these ideas... this is all just off the top of my head. Al Rogers "Introduction to Telecommunications Page 130 of information in every case... These kinds of aspects will have profound effects of the way our schools and districts to do business... probably after all of us have retired. I do think this is one of the most powerful technologies we have available to u. in the same way that the Committees of Correspondence functioned before and during the Revolutionary War... If knowledge is power, we have access to it right here.... the superintendent, or mayor, or governor, or president does not have the latest piece State Department of Education, or even the district office is the source of all power, information, and decision making... those functions will spread out, in large part due to #8.... which deals with how information flows... We are networking right now..